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package models
import (
"shrine/types/ticket"
"shrine/utils/crypto"
"gorm.io/gorm"
)
type TicketCategory struct {
gorm.Model
Ref string `gorm:"size:12;uniqueIndex;not null"`
Name string `gorm:"size:100;not null;uniqueIndex"`
Description string `gorm:"size:500"`
SortOrder uint `gorm:"not null;default:0"`
}
type Ticket struct {
gorm.Model
Ref string `gorm:"size:12;uniqueIndex;not null"`
UserID uint `gorm:"index;not null"`
User User `gorm:"foreignKey:UserID"`
CategoryID uint `gorm:"index;not null"`
Category TicketCategory `gorm:"foreignKey:CategoryID"`
AssigneeID *uint `gorm:"index"`
Assignee *User `gorm:"foreignKey:AssigneeID"`
Subject string `gorm:"size:200;not null"`
Priority string `gorm:"size:10;not null;default:low"`
Status string `gorm:"size:20;not null;default:open"`
}
type TicketMessage struct {
gorm.Model
Ref string `gorm:"size:12;uniqueIndex;not null"`
TicketID uint `gorm:"index;not null"`
Ticket Ticket `gorm:"foreignKey:TicketID"`
SenderID uint `gorm:"not null"`
Sender User `gorm:"foreignKey:SenderID"`
Body string `gorm:"type:text;not null"`
IsStaff bool `gorm:"not null;default:false"`
}
func (self *TicketCategory) BeforeCreate(tx *gorm.DB) error {
if self.Ref == "" {
self.Ref = crypto.Ref()
}
return nil
}
func (self *Ticket) BeforeCreate(tx *gorm.DB) error {
if self.Ref == "" {
self.Ref = crypto.Ref()
}
return nil
}
func (self *TicketMessage) BeforeCreate(tx *gorm.DB) error {
if self.Ref == "" {
self.Ref = crypto.Ref()
}
return nil
}
func (self *TicketCategory) ToResponse() ticket.CategoryResponse {
return ticket.CategoryResponse{
Ref: self.Ref,
Name: self.Name,
Description: self.Description,
SortOrder: self.SortOrder,
}
}
func (self *Ticket) ToResponse() ticket.TicketResponse {
response := ticket.TicketResponse{
Ref: self.Ref,
Subject: self.Subject,
Category: self.Category.ToResponse(),
Priority: self.Priority,
Status: self.Status,
User: self.User.ToSummary(),
CreatedAt: self.CreatedAt,
UpdatedAt: self.UpdatedAt,
}
if self.Assignee != nil {
summary := self.Assignee.ToSummary()
response.Assignee = &summary
}
return response
}
func (self *TicketMessage) ToResponse() ticket.MessageResponse {
return ticket.MessageResponse{
Ref: self.Ref,
Sender: self.Sender.ToSummary(),
Body: self.Body,
IsStaff: self.IsStaff,
CreatedAt: self.CreatedAt,
}
}
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